Summary

Dr. Alanah Mitchell is an Associate Professor of Information Systems in the Department of Information Management and Business Analytics in the College of Business and Public Administration at Drake University. Prior to joining Drake, Alanah was a faculty member at Appalachian State University. Her Ph.D. is in Information Technology from the University of Nebraska at Omaha. She hold a master's degree in E-Commerce from Creighton University and a bachelor's degree in both Computer Information Systems and Marketing from Simpson College.

Professor Mitchell is actively involved in the information systems and technology research community. Her research focuses on the design, implementation, and use of information and communication technologies for collaboration, specifically in global virtual teams. Additionally, Professor Mitchell researches in the areas of information technology management, e-commerce, and pedagogy. She has published in such journals as Journal of the Association for Information Systems, Communications of the Association for Information Systems, DATA BASE, International Journal of e-Collaboration, and American Journal of Business as well as others. Alanah is a member of both the Association for Information Systems (AIS) and the Association for Computing Machinery (ACM).

Professor Mitchell enjoys teaching and has taught both undergraduate and graduate courses in the foundations of information systems, information technology strategy, innovation and emerging technologies, web development, database management, and managing in a digital world. Alanah's research and teaching experience also extends to executive education as well as speaking and other consulting projects. Professor Mitchell’s consulting clients have included U.S. Strategic Command Center, Principal Financial Group, General Mills, Transportation Insight, Hayneedle, Creighton Prep, among others.

Alanah is active in a number of academic service activities, including serving as the President for the AIS Special Interest Group on IT Project Management from 2013-2016 as well as serving as one of the Program Co-Chairs for AMCIS 2016 in San Diego. She is currently serving as the Associate Vice President of Conference Management Systems for AMCIS as well as a Program Co-Chair for the Midwest Association for Information Systems (MWAIS) 2020 Conference in Des Moines, IA.

Prior to Dr. Mitchell's academic career, she worked as a web developer for Hayneedle. She also worked in the IT department at Vermeer Manufacturing.

Personally, Alanah enjoys spending time with her husband and children. She also enjoys traveling, reading, cooking, and yoga.


Alanah Mitchell

Contact Info

Email Twitter LinkedIn Research Gate Google Scholar

alanah.mitchell@drake.edu

+1 515 271 3724

Drake University | 2507 University Ave | Des Moines, IA 50311-4516 USA

RESEARCH

Technology Supported Collaboration

Information Technology Management

E-Commerce



Web Design and Usability

IS Pedagogy

Collaborative Learning

Refereed Journal Articles

Mitchell, A., & Zheng, L. (2019). Examining Longhand vs. Laptop Debate: A Replication Study. AIS Transactions on Replication, 5(9), 1-15.

Mitchell, A. (2018). Small business website development: Enhancing the student experience through community-based service learning. Journal of the Midwest Association for Information Systems, 2(4), 33-45.

Mitchell, A., & Benyon, R. (2018). Adding Intercultural Communication to an IS Curriculum. Journal of Information Systems Education, 29(1), 1-10.

Mitchell, A., Petter, S., & Harris, A. (2017). Learning by doing: Twenty successful active learning exercises for information systems courses. Journal of Information Technology Education: Innovations in Practice, 16, 21-46.

Brewer, P. E., Mitchell, A., Sanders, R., Wallace, P., & Wood, D. (2015). Teaching and learning in cross-disciplinary virtual teams. IEEE Transactions on Professional Communication, 58(2), 208-229.

Mitchell, A. (2013). An academic exchange experience: Lessons learned for study abroad collaborations. Communications of the Association for Information Systems, 33(10), 149-162.

Mitchell, A. & Zigurs, I. (2013). Virtual team process and pathologies: A theory of adaptive intervention. International Journal of e-Collaboration, 9(3), 31-49.

Mitchell, A. (2012). Interventions for effectively leading in a virtual setting. Business Horizons, 55(5), 431-439.

Chen, C., Mitchell, A., & Hunsinger, S. (2012). Understanding continuance of using VoIP applications to improve intercultural communication: Information and system quality perspectives. International Journal of Social and Organizational Dynamics in IT, 2(1), 2-15.

Owens, D., Mitchell, A., Khazanchi, D., & Zigurs, I. (2011). An empirical investigation of virtual world projects and metaverse technology capabilities. Data Base for Advances in Information Systems, 42(1), 74-101.

Mitchell, A. & Khazanchi, D. (2010). The importance of buzz: Can online word of mouth increase product sales?. Marketing Research, 22(2), 20-25. [references]

Mitchell, A., & Zigurs, I. (2009). Trust in virtual teams: Solved or still a mystery?. Data Base for Advances in Information Systems, 40(3), 61-83.

Davis, A., Germonprez, M., Petter, S., Drum, D., & Kolstad, J. (2009). A case study of offshore development across IS courses: Lessons learned from a global student project. Communications of the Association for Information Systems, 24(21), 351-372.

Owens, D., Davis, A., Murphy, J., Khazanchi, D., & Zigurs, I. (2009). Real-world opportunities for virtual-world project management. IT Professional, 11(2), 34-41.

Davis, A., Murphy, J., Owens, D., Khazanchi, D., & Zigurs, I. (2009). Avatars, people, and virtual worlds: Foundations for research in metaverses. Journal of the Association for Information Systems 10(2), 90-117.

Davis, A. J., Kamal, M., Schoonover, T. V., Nabukenya, J., Pietron, L. R., & de Vreede, G.-J. (2008). Incident response planning using collaboration engineering process development and validation. Journal of Information System Security, 4(3), 24-45.

Davis, A., & Khazanchi, D. (2008). An empirical study of online word of mouth as a predictor for multi-product category e-commerce sales. Electronic Markets, 18(2), 130-141.

Davis, A., & Khazanchi, D. (2007). Does mutual knowledge affect virtual team performance?: Theoretical analysis and anecdotal evidence. American Journal of Business, 22(2), 57-65.


Refereed Book Chapters

Mitchell, A., Chen, C., & Medlin, D. (2010). Teaching and learning with Skype. In C. Wankel (Ed.), Cutting-edge social media approaches to business education: Teaching with LinkedIn, Facebook, Twitter, Second Life, and blogs: Information Age Publishing, Charlotte, NC.

Davis, A., de Vreede, G.-J., & Pietron, L. (2009). A repeatable collaboration process for incident response planning. In K. J. Knapp (Ed.), Cyber-security and global information assurance: Threat analysis and response solutions (pp. 250-264): Information Science Reference.

Murphy, J., Davis, A., & Yurkovich, J. (2009). Engineering for interdisciplinary collaboration. In J. Salmons & L. Wilson (Eds.), Handbook of research on electronic collaboration and organizational synergy (pp. 192-204): Information Science Reference


Reprints of Articles

Owens, D., Mitchell, A., Murphy, J., Khazanchi, D., & Zigurs, I. (2010). Real-world opportunities for virtual-world project management. In T. Tuten (Ed.), Enterprise 2.0: How technology, e-commerce, and web 2.0 are transforming business virtually: Praeger Publishers. Reprinted from IT Professional, 11(2), 2009.


Refereed Articles in Conference Proceedings

Mitchell, A. & Zheng, L. (2017, August 10-12). Examining longhand vs. laptop debate: Evidence from a replication. Proceedings of the 23rd Americas Conference on Information Systems (AMCIS-23), Boston, Massachusetts.

Mitchell, A. & Pollard, C. (2014, August 7-10). Developing a technology supported collaborative strategic planning process for higher education. Proceedings of the 20th Americas Conference on Information Systems (AMCIS-20), Savannah, Georgia.

Mitchell, A. & Khazanchi, D. (2012, August 9-12). Ethical considerations for virtual worlds. Proceedings of the 18th Americas Conference on Information Systems (AMCIS-18), Seattle, Washington.

Germonprez, M. & Mitchell, A. (2012, May 18-19). Member engagement types in online communities. Proceedings of the 7th Midwest Association for Information Systems Conference (MWAIS-07), Green Bay, Wisconsin.

Mitchell, A., Chen, C., & Medlin, D. (2010, August 12-15). E-learning to improve intercultural communication. Proceedings of the 16th Americas Conference on Information Systems (AMCIS-16), Lima, Peru.

Chen, C., & Mitchell, A. (2010, August 12-15). Improving the trust of users on social networking sites via self-construal traits. Proceedings of the 16th Americas Conference on Information Systems (AMCIS-16), Lima, Peru.

Mitchell, A. (2010, May 21-22). Usability testing experiences from the facilitator's perspective. Proceedings of the 5th Midwest Association for Information Systems Conference (MWAIS-05), Moorhead, Minnesota.

Mitchell, A. (2010, March 26-27). Using scenarios to understand individual technology capability choices. Proceedings of the 13th Annual Conference of the Southern Association for Information Systems (SAIS-13), Atlanta, Georgia.

Davis, A., & Zigurs, I. (2009, August 6-9). A modular approach to teaching and learning virtual collaboration. Proceedings of the 15th Americas Conference on Information Systems (AMCIS-15), San Francisco, California.

Briggs, R. O., Murphy, J. D., Carlisle, T. F., & Davis, A. J. (2009, Jan 5-8). Predicting change: A study of the value frequency model for change of practice. Proceedings of the 42nd Annual Hawaii International Conference on System Sciences (HICSS-42), Waikoloa, Hawaii.

Davis, A., Badura, V., & de Vreede, G.-J. (2008, Sept 14-18). Understanding methodological differences to study convergence in group support system sessions. Proceedings of the 14th International Workshop on Groupware (CRIWG-14), Omaha, Nebraska.

Mittleman, D. D., Briggs, R. O., Murphy, J. D., & Davis, A. (2008, Sept 14-18). Toward a taxonomy of groupware technologies. Proceedings of the 14th International Workshop on Groupware (CRIWG-14), Omaha, Nebraska.

Davis, A., & Zigurs, I. (2008, August 14-17). Teaching and learning about virtual collaboration: What we know and need to know. Proceedings of the 14th Americas Conference on Information Systems (AMCIS-14), Toronto, Ontario.

Davis, A., & Khazanchi, D. (2008, June 9-11). An exploratory investigation of the development of mutual knowledge in global virtual project teams. Proceedings of the 16th European Conference on Information Systems (ECIS-16), Galway, Ireland.

Davis, A., & Petter, S. (2008, May 23-28). The case of clickers: Experiences from the instructor perspective. Proceedings of the 3rd Midwest Association for Information Systems Conference (MWAIS-03), Eau Claire, Wisconsin.

Davis, A., & Murphy, J. (2008, May 23-28). An approach to improving creativity and satisfaction in group convergence using a group support system. Proceedings of the 3rd Midwest Association for Information Systems Conference (MWAIS-03), Eau Claire, Wisconsin.

Briggs, R. O., Davis, A. & Murphy, J. (2008, January 7-10). An interview protocol for discovering and assessing collaboration engineering opportunities. Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS-41), Waikoloa, Hawaii.

Briggs, R. O., Davis, A. J., Murphy, J. D., Steinhauser, L., & Carlisle, T. F. (2007, September 16-20). Transferring a collaborative work practice design to practitioners: A field study of the value frequency model for change-of-practice. Proceedings of the 13th International Workshop on Groupware (CRIWG-13), Bariloche, Argentina, pp. 295-302.

Davis, A., de Vreede, G.-J., & Briggs, R. O. (2007, August 9-12). Designing thinkLets for convergence. Proceedings of the 13th Annual Americas Conference on Information Systems (AMCIS-13), Keystone, Colorado.

Davis, A., & Khazanchi, D. (2007, August 9-12). The influence of online word of mouth on product sales in retail e-commerce: An empirical investigation. Proceedings of the 13th Annual Americas Conference on Information Systems (AMCIS-13), Keystone, Colorado.

Davis, A. (2007, May 18-19). Trust development in virtual teams: Understanding the development of trust and the role of team goals and technology. Proceedings of the 2nd Annual Midwest United States Association for Information Systems Conference (MWAIS-02), Springfield, Illinois.

Davis, A., & Khazanchi, D. (2007, May 18-19). The influence of transactive memory on mutual knowledge in virtual teams: A theoretical proposal. Proceedings of the 2nd Annual Midwest United States Association for Information Systems Conference (MWAIS-02), Springfield, Illinois.

Qureshi, S., & Davis, A. (2007, January 3-7). Managing resistance to organizational change: How GSS can reveal role related resistance behaviors. Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS-40), Waikoloa, Hawaii. (Best Paper Nomination.)

Qureshi, S., & Davis, A. (2007, January 3-7). Overcoming the digital divide through electronic commerce: Harnessing opportunities in IT for development. Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS-40), Waikoloa, Hawaii.

Kamal, M., Davis, A. J., Nabukenya, J., Schoonover, T. V., Pietron, L. R., & de Vreede, G.-J. (2007, January 3-7). Collaboration engineering for incident response planning: Process development and validation. Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS-40), Waikoloa, Hawaii.

Qureshi, S., & Davis, A. (2006, August 4-6). Assessing resistance to change in a multinational organization using a GSS game. Proceedings of the 12th Annual Americas Conference on Information Systems (AMCIS-12), Acapulco, Mexico, pp. 3500-3510.

Qureshi, S., & Davis, A. (2006, August 4-6). The effect of e-commerce on development. Proceedings of the 12th Annual Americas Conference on Information Systems (AMCIS-12), Acapulco, Mexico, pp. 4040-4048.

Davis, A., & Khazanchi, D. (2006, May 5-6). Mutual knowledge and its impact on virtual team performance. Proceedings of the First Annual Midwest United States Association for Information Systems Conference (MWAIS-01), Grand Rapids, Michigan.


Refereed Articles in Workshop Proceedings

Chen, C., Chen, H. G., Jiang, J. J., & Mitchell, A. (2009, December 14). The impact of user influence and user responsibility on IT project management performance. Proceedings of the 4th International Research Workshop on Information Technology Project Management (IRWITPM), Phoenix, Arizona.

Davis, A. J., Kamal, M., Schoonover, T. V., Nabukenya, J., Pietron, L. R., & de Vreede, G.-J. (2006, December 10). Incident response planning using collaboration engineering process development and validation. Proceedings of the Inaugural Workshop on Information Security and Assurance (WISA), Milwaukee, Wisconsin.


Other Publications

Mitchell, A. (2019). Book Review: Robot-Proof. Drake Management Review, 8(1/2), 70-71.

Mitchell, A., & Strader, T. (2018). Introduction to the Special Issue on ‘‘Sharing Economy and On-Demand Service Business Models”. Information Systems and e-Business Management, 16(2), 245-245.

Mitchell, A. (2016). The emergence of community workspaces: The pros and cons of the modern office. Drake Management Review, 5(1/2), 26-28.

Mitchell, A. (2010). The evolution of virtual collaboration: Benefits and challenges. The Re-Visioner, 3(1), 3.

Davis, A., & Zigurs, I. (2009, February 27). A modular approach to teaching and learning virtual collaboration. Proceedings of the Center for Collaboration (CCS) Science 3rd Research Seminar.

Davis, A., Khazanchi, D., Murphy, J., Owens, D., & Zigurs, I. (2008). Challenges and lessons learned from virtual world research. Midwest Association for Information System (MWAIS) Newsletter, 2(2), 3.

Davis, A., de Vreede, G.-J., Murphy, J., & Briggs, R. O. (2008, January 7-10). An exploratory evaluation of a convergence thinkLet. Proceedings of the HICSS 2008 Workshop on Collaboration Engineering.

Murphy, J., Yurkovich, J. M., Davis, A. J., & Briggs, R. O. (2008, January 7-10). Measures for groupthink and disciplinary ethnocentrism in interdisciplinary collaboration. Proceedings of the HICSS 2008 Workshop on Collaboration Engineering.

Murphy, J., Briggs, R. O., & Davis, A. (2008, January 7-10). An examination of theories of change. Proceedings of the HICSS 2008 Symposium on Case and Field Studies of Collaboration.

Davis, A. & Zigurs, I. (2007, November 2). Teaching and learning virtual collaboration across cultures and technologies. Proceedings of the Institute for Collaboration (ICS) Science 2nd Research Seminar.

Davis, A. & Murphy, J. (2007, November 2). A study of group convergence: Exploring convergence under differing divergent starting conditions. Proceedings of the Institute for Collaboration (ICS) Science 2nd Research Seminar.

Briggs, R., Mittleman, D., Murphy, J., & Davis, A. (2007, January 3-7). A new classification of collaboration technology. Proceedings of the HICSS 2007 Symposium on Case and Field Studies of Collaboration.

Briggs, R. O., Davis, A. J., & Murphy, J. D. (2007, January 3-7). Discovering and evaluating collaboration engineering opportunities. Proceedings of the HICSS 2007 Workshop on Collaboration Engineering.

Davis, A., Kamal, M., Schoonover, T., & Nabukenya, J. (2006). Research from a collaboration engineering course project. Midwest Association for Information System (MWAIS) Newsletter, 1(1), 5.

Teaching

IT Management and Strategy

Systems Analysis and Design

Innovation and Emerging Technologies



E-Commerce and Web Development

Database Management

Data Analytics and Visualization

Teaching Experience

Associate Professor, Department of Information Management and Business Analytics, College of Business and Public Administration, Drake University, 2015-Present.

Assistant Professor, Department of Computer Information Systems and Supply Chain Management, College of Business, Appalachian State University, 2009-2015. (Note: promotion to associate professor with tenure was granted in March 2015.)

Teaching Assistant, College of Information Science and Technology, University of Nebraska at Omaha, 2006-2009.


Class Photos

IS 160

Handing out laptop stickers

IS 172

Class visit to Des Moines technology company

MBA

Graduate student discussion


MBA

IT infrastructure exercise

IS 172

Class visit to Des Moines technology company

IS 172

Panel Q&A

Student Comments

Professional

Editorial Positions

Associate Editor, Journal of the Midwest Association for Information Systems (August 2018 – Present).

Editorial Review Board, Drake Management Review (March 2017 – Present).

Guest Editor, Information Systems and e-Business Management Special Issue on Sharing Economy and On-Demand Service Business Models (June 2016 – June 2017).

Editorial Board Member, Journal of the Association for Information Systems Special Issue on Team Collaboration in Virtual Worlds (October 2009 - February 2011).

Managing Editor, e-Service Journal. (June 2008 - June 2009).

IS Service

Program Co-Chair for the Midwest Association for Information Systems (MWAIS) 2020 Conference in Des Moines, IA

ICIS 2019 Track Chair: Digital Learning Environment and Future IS Curriculum

AMCIS 2019 Track Chair: IT Project Management

Associate Vice President of Conference Management Systems for AMCIS, 2018-2020

Program Co-Chair for AMCIS 2016, 2016

President of AIS Special Interest Group on IT Project Management, 2013-2016